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Creating positive volunteer inductions

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This guide provides practical advice on how to create and deliver effective volunteer inductions. It highlights the importance of induction in welcoming volunteers, introducing them to the organisation and ensuring they have the information needed for a positive experience.

The resource supports organisations to design flexible and engaging induction processes, tailored to volunteer roles, organisational context and individual needs.

Benefits for volunteer managers

  • conduct structured and consistent induction approaches
  • help volunteers to feel welcomed and part of the organisation
  • clarfiy volunteer roles, expectations and policies
  • improve volunteer engagement and retention.

How to apply this resource

This guide is most useful when developing or improving volunteer induction processes, onboarding new volunteers, or strengthening early engagement and support practices.

More about the author

Queensland Department of Families, Seniors, Disability Services and Child Safety delivers child protection, family support, disability and seniors services.

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