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Coaching, mentoring and other learning strategies

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This guide outlines a range of learning and development approaches that organisations can use to support individuals, including coaching, mentoring and everyday learning conversations. It explains how these approaches can be used to build capability, confidence and engagement.

The resource is designed for Volunteering Involving Organisations seeking practical ways to support learning and development through structured and informal methods, alongside existing training and support practices.

Benefits for volunteer managers

  • builds understanding of coaching and mentoring as development tools.
  • supports flexible and ongoing learning beyond formal training.
  • helps strengthen support, confidence and capability.
  • provides practical options to tailor development approaches.

How to apply this resource

This guide is most useful when supporting volunteer or staff development, introducing mentoring or coaching approaches, or strengthening learning and support practices within an organisation.

More about the authors

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

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