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Foundations of Volunteer Management: Use Communication to Build Relationships

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Overview

This online course teaches communication skills for building trust, managing conflict, and fostering collaboration in the workplace.


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More about the authors

The Centre for Volunteering (The Centre) is a not-for-profit organisation with almost 50 years’ experience providing leadership on volunteering in NSW. This involves playing a key role in advocacy, support services and sector development.

VolunteeringACT is the peak body for volunteering and community information in the Canberra Region, as well as being a service provider of programs for people experiencing disadvantage and isolation, people with disability, and people needing support for mental wellness.

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.

Since 1982, Volunteering SA&NT has been the peak body for volunteering. We’re a not-for-profit that provides support to individual volunteers, volunteer involving organisations, businesses and communities who want to make a difference.

Volunteering Tasmania is the peak body for volunteering in Tasmania. Our vision is: an inclusive, thriving and celebrated culture of community participation.

Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.

Volunteering WA is the peak body for volunteering in Western Australia, working across community, government, corporate and education organisations to build capacity of volunteer involving organisations, and support volunteering.


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Tools or Toolkits

Volunteer Value and Cost Calculators

The Volunteer Value and Cost Calculators estimate the financial cost of hiring paid staff to replace volunteer work. Simply enter the number of volunteer hours by age group, and the calculator provides a dollar value based on average local wages and employer costs.
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The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA
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The Australian Charities and Not for Profits Commission (ACNC) Fundraising Hub is a collection of resources about state and territory fundraising regulators and guidance about charities and fundraising.
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Australian Charities and Not-for-profits Commission
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VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
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