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Steps for setting up a volunteer programme

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This guide outlines key steps to consider when setting up a volunteer programme. It provides an overview of planning, recruitment, support and recognition practices required to build a successful and sustainable volunteer program.

The resource supports organisations to take a structured approach to volunteer involvement, ensuring alignment with organisational goals and providing positive experiences for volunteers.

Benefits for volunteer managers

  • faciliate structured planning for volunteer programs
  • align volunteer involvement with organisational goals
  • strengthen volunteer recruitment and retention
  • improve volunteer engagement and experience.

How to apply this resource

This guide is most useful when creating a new volunteer program, reviewing existing structures, or strengthening planning and volunteer involvement practices.

More about the author

Queensland Department of Families, Seniors, Disability Services and Child Safety delivers child protection, family support, disability and seniors services.

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