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So what? Volunteering impact measurement – top tips to get you started

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide provides practical advice on how to measure and demonstrate the impact of volunteer involvement. It outlines key considerations for identifying outcomes, collecting evidence and reporting on results.

The resource supports organisations to link volunteer contributions to broader organisational goals, strengthening understanding of impact and supporting strategic decision-making.

Benefits for volunteer managers

  • measure and evaluate volunteering impact
  • demonstrate volunteer value to stakeholders and funders
  • recognise volunteers and volunteering contribution.

How to apply this resource

This guide is most useful when developing evaluation frameworks, reporting on volunteer impact, or strengthening organisational approaches to measurement and quality improvement.

More about the authors

Queensland Family and Child Commission works to improve the safety, wellbeing and rights of children and young people.
media@qfcc.qld.gov.au (07) 3900 6000 Contact State of Queensland, Family and Child Commission
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Local government authority providing services, infrastructure and community programs for the Salisbury area in South Australia.
city@salisbury.sa.gov.au Contact City of Salisbury
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Local government authority delivering civic services, infrastructure and community programs in the Gosnells area.
info@gosnells.wa.gov.au Contact City of Gosnells
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