Skip to main content
Create an account for suggestions personalised to you and your organisation
Guides
1 minute read

Protecting privacy for volunteers

This guide outlines key principles for protecting the privacy of volunteers and managing personal information appropriately. It provides an overview of privacy obligations and good practice when collecting, storing and using volunteer information.

The resource supports Volunteering Involving Organisations to understand privacy responsibilities, manage risk and apply appropriate safeguards, noting that some legislative requirements are specific to Victoria.

Benefits for volunteer managers

  • supports understanding of privacy principles and obligations.
  • helps manage risks associated with handling personal information.
  • supports compliant and ethical volunteer management practices.
  • builds confidence in managing volunteer records and data.

How to apply this resource

This guide is most useful when developing or reviewing privacy practices, training staff and volunteers, or managing volunteer records and personal information.

Downloads and sources

More about the author

Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Navigating Background Checks

This guide and weblinks explain Working with Children Checks (WWCC) and Working with Vulnerable People Checks (WWVP) required for volunteers in Australia including jurisdictional variations and resources.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Guides

Guide to performance appraisal

Guide with practical information and templates to support performance appraisal for volunteers and staff.
1 minute read
Volunteering ACT
General
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
Emergency Support Volunteering website
Tech

Emergency Support Volunteering website

The Emergency Support Volunteering website allows volunteers in Western Australia to register to help in emergencies, organisations needing support can also register to contact volunteers for assistance.
Volunteer database Recruitment Reporting
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
on-demand

Certificate IV in Coordination of Volunteer Programs

Nationally recognised qualification for people who manage volunteers. Over a 12-month period, develop leadership and management skills to lead volunteers, or formalise your experience.
Volunteering Queensland
Peak body members: $1950. Standard course fee: $3,500.
scheduled

Becoming an Inclusive Volunteer Involving Organisation

This free inclusion workshop explores how to build inclusive volunteering opportunities for people of all abilities and backgrounds. Learn to identify and reduce barriers, support young people, and create inclusive teams and workplaces.
The Centre for Volunteering
Free
scheduled

Use Communication to Build Relationships (CHCCOM002) for Volunteer Leaders

Explore communication techniques, responding to difficult conversations and communication barriers. Use Communication to Build Relationships (CHCCOM002) can be taken as a professional development workshop or a nationally recognised unit of competency.
The Centre for Volunteering
Check Listing for Details