Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Guides
1 minute read

Measuring the impact of volunteering

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide provides practical advice on how to measure the impact of volunteering. It outlines approaches for evaluating volunteer contributions and understanding the outcomes achieved through volunteer involvement.

The resource supports organisations to build structured evaluation processes, helping demonstrate impact to stakeholders and improve program effectiveness.

Benefits for volunteer managers

  • develop volunteer impact measurement approaches
  • demonstrate the value and impact of volunteering to stakeholders and funders
  • strengthen evaluation and continuous improvement practices.

How to apply this resource

This guide is most useful when evaluating volunteer programs, developing impact reports, or strengthening organisational approaches to measurement and advocacy.

Downloads and sources

Visit source (opens in new tab)

More about the author

National organisation supporting volunteering and volunteer development across Scotland.
disclosures@volunteerscotland.org.uk Contact Volunteer Scotland
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Policies & Procedures

Developing a volunteer policy

Guide providing high-level information on how to develop a volunteering policy.
1 minute read
Volunteer Scotland
General
Factsheets

Evidence based recovery from trauma resources

Collection of evidence based resources supporting recovery from trauma, including guidance for individuals and those providing care and support.
1 minute read
Phoenix Australia
Mental Health and Wellbeing
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
scheduled

Roma Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and Maranoa Regional Council invite regional communities to the 2026 Queensland Volunteering Conference. This affordable two-day event ($38) offers local learning, networking and collaboration.
Volunteering Queensland
–
Free
scheduled

Not-for-profit Risk: Current Legal Issues for the Board Agenda - Sep 2026

Stay up to date on key legal risks affecting not-for-profits. This webinar covers psychosocial hazards, privacy, cyber security and AI, with practical guidance on risk management, director liability and governance.
Justice Connect's Not-for-profit Law Training
–
A$49.00
scheduled

Gladstone Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and Gladstone Regional Council invite you to connect with the 2026 Queensland Volunteering Conference through an affordable local satellite event.
Volunteering Queensland
–
A$38.00