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Measuring the impact of volunteering

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This guide provides practical advice on how to measure the impact of volunteering. It outlines approaches for evaluating volunteer contributions and understanding the outcomes achieved through volunteer involvement.

The resource supports organisations to build structured evaluation processes, helping demonstrate impact to stakeholders and improve program effectiveness.

Benefits for volunteer managers

  • develop volunteer impact measurement approaches
  • demonstrate the value and impact of volunteering to stakeholders and funders
  • strengthen evaluation and continuous improvement practices.

How to apply this resource

This guide is most useful when evaluating volunteer programs, developing impact reports, or strengthening organisational approaches to measurement and advocacy.

More about the author

Queensland Family and Child Commission works to improve the safety, wellbeing and rights of children and young people.
media@qfcc.qld.gov.au (07) 3900 6000 Contact State of Queensland, Family and Child Commission
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