Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Guides
1 minute read

Managing Underperformance

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide supports organisations to address volunteer underperformance in a fair, supportive and constructive way. The resource outlines approaches to performance appraisal, identifying underperformance, having difficult conversations and responding appropriately.

Benefits for volunteer managers

  • conduct performance appraisal and feedback
  • identify and address underperformance
  • manage performance issues
  • manage risk and complains
  • execute volunteer exit and offboarding.

How to apply this resource

Use this guide to inform supervision practices, performance reviews and responses to ongoing underperformance.

More about the author

Volunteering Australia is the national peak body for volunteering, working to advance volunteering in the Australian community. Their vision is to promote strong, connected communities through volunteering, and their mission is to lead, strengthen, promote and celebrate volunteering in Australia.
hello@volunteeringaustralia.org 02 6189 4921 Contact Volunteering Australia
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Policies & Procedures

Test 9

Desc
1 minute read
test author fn test author ln
Mental Health and Wellbeing
Resources

Engaging Newly Arrived Migrants

This article explains how volunteering helps new migrants in Australia connect, learn & contribute. It includes resources to help recruit and support migrant volunteers.
1 minute read
Canterbury City Community Centre - Skills Training and Resource Service, Special Broadcasting Service (SBS), Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
SEEK Volunteer
Tech

SEEK Volunteer

SEEK Volunteer helps connect people to volunteering opportunities that enrich their communities, lives and careers.
Recruitment Recruitment
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Volunteer database Rostering / scheduling Rostering / scheduling Onboarding / training Onboarding / training Volunteer performance/recognition Volunteer performance/recognition Communication / engagement Communication / engagement Task management Task management Compliance Compliance Reporting Reporting Event management Event management
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Volunteer database Recruitment Recruitment Rostering / scheduling Rostering / scheduling Onboarding / training Onboarding / training Volunteer performance/recognition Volunteer performance/recognition Communication / engagement Communication / engagement Task management Task management Compliance Compliance Reporting Reporting Resource management Resource management Social media Social media Event management Event management