Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Templates
1 minute read

Local spontaneous volunteers roles scope template

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This template supports Local Government and Volunteering Involving Organisations to undertake a high level assessment of the types of tasks spontaneous volunteers may be able to undertake following a disaster in their community.

The roles scope helps organisations clarify appropriate tasks and responsibilities for spontaneous volunteers and informs decisions about the most suitable management model for the local area.

Benefits for volunteer managers

  • supports clear identification of suitable roles for spontaneous volunteers.
  • helps align volunteer tasks with community needs and organisational capacity.
  • informs planning for leadership, supervision and management models.
  • supports safer and more effective emergency volunteering.

How to apply this resource

This template is most useful when preparing emergency management plans, assessing community needs after a disaster, or determining how spontaneous volunteers will be engaged and managed locally.

Downloads and sources

Visit source (opens in new tab)

More about the author

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.
reception@volunteeringqld.org.au 07 3002 7600
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Guides

Dealing with conflict

Guide providing practical advice for managing and resolving conflict involving volunteers.
1 minute read
Volunteering Victoria
General
Resources

Volunteer Motivations and Barriers

This webinar and guide explores volunteer motivations (helping others, social connection) and barriers (time, distance) to help organisations attract and retain volunteers.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
VIKTOR
Tech

VIKTOR

VIKTOR is a volunteer recruitment system designed to run a referral service for volunteers. It allows you to create and advertise volunteer roles, enter volunteers and match them to roles offered by your members.
Volunteer database Recruitment Reporting
Be Collective
Tech

Be Collective

A volunteer management & community engagement platform. Be Collective is all about empowering volunteering and the organisations supporting volunteering to build stronger, more sustainable networks for doing good.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management Donations
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Event management
scheduled

2026 Queensland Volunteering Conference

Join volunteer leaders and sector professionals at the 2026 Queensland Volunteering Conference to explore sustainable futures, share insights, strengthen practice and build lasting community impact.
Volunteering Queensland
–
A$180.00
scheduled

3Rs: Recruitment, Retention & Recognition

Participants will use the National Standards for Volunteer Involvement to develop or improve an existing volunteer program so that they can successfully recruit, retain and recognise the important contribution volunteers make.
Volunteering Victoria
–
Free
scheduled

Let's Talk Diversity and Inclusion in Volunteering - Launceston

Join A Fairer World and the Hobart Human Library for an interactive workshop on diversity, inclusion and unconscious bias. Hear lived experiences, challenge assumptions and gain practical tools to create more inclusive volunteer programs and workplaces.
Volunteering Tasmania
–
A$20.00