Skip to main content
Create an account for suggestions personalised to you and your organisation
Policies & Procedures
1 minute read

A framework for your volunteer policy

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This guide provides a structured framework to support organisations in developing a volunteer policy. It outlines key components of a policy and offers guidance on how to tailor it to organisational needs and context.

The resource supports organisations to establish clear, consistent approaches to volunteer involvement, strengthening governance, safety and program delivery.

Benefits for volunteer managers

  • develop clear and structured volunteer policies
  • strengthen governance and organisational consistency
  • risk management and safe volunteer involvement
  • provides a practical framework for planning and program delivery.

How to apply this resource

This guide is most useful when developing or reviewing volunteer policies, strengthening governance frameworks, or ensuring volunteer programs align with organisational requirements and best practice.

More about the author

Queensland Department of Families, Seniors, Disability Services and Child Safety delivers child protection, family support, disability and seniors services.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Policies & Procedures

Member protection policy

Template policy to help sporting organisations protect members and volunteers and respond to inappropriate behaviour or complaints.
1 minute read
Volunteering WA
General
Resources

Digital Marketing

This Digital Literacy series offers a number of videos and guides to help you learn common, devices, tools and methods for undertaking a range of key volunteer management activities using modern technology.
1 minute read
Digital Literacy Foundation, The Centre for Volunteering, The Knowledge Base
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Volunteer database Recruitment Recruitment Rostering / scheduling Rostering / scheduling Onboarding / training Onboarding / training Communication / engagement Communication / engagement Compliance Compliance Reporting Reporting Resource management Resource management Event management Event management
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Volunteer database Recruitment Recruitment Rostering / scheduling Rostering / scheduling Onboarding / training Onboarding / training Volunteer performance/recognition Volunteer performance/recognition Communication / engagement Communication / engagement Compliance Compliance Reporting Reporting Social media Social media Donations Donations
Volaby
Tech

Volaby

Volaby is an end-to-end volunteer and people management platform, enabling organisations to do more with less! Built from the collective voice of our volunteer managers using the platform, Volaby helps you automate and simplify the volunteer and manager experience to save time and scale impact.
Volunteer database Volunteer database Recruitment Recruitment Rostering / scheduling Rostering / scheduling Onboarding / training Onboarding / training Volunteer performance/recognition Volunteer performance/recognition Communication / engagement Communication / engagement Task management Task management Compliance Compliance Reporting Reporting Resource management Resource management Event management Event management