Skip to main content
Create an account for suggestions personalised to you and your organisation
Create account
Checklists
1 minute read

A checklist for local governments and organisations managing spontaneous volunteers in Queensland

Meeting National Standards and Strategy Seal Meeting National Standards and Strategy What's this?

This resource provides practical checklists to support Local Governments and other organisations to manage spontaneous volunteers during emergencies. It focuses on preparation, response and recovery phases to help organisations safely and effectively harness community offers of help.

The checklists are designed for organisations involved in emergency management and disaster response, supporting clear leadership, coordination and systems for managing spontaneous volunteers.

Benefits for volunteer managers

  • supports structured planning for spontaneous volunteers.
  • helps coordinate volunteers safely during emergencies.
  • clarifies roles, responsibilities and systems.
  • supports effective leadership and decision making.

How to apply this resource

This resource is most useful when preparing emergency management plans, responding to disaster events, or reviewing systems for managing spontaneous volunteers in local communities.

Downloads and sources

Visit source (opens in new tab)

More about the author

Volunteering Queensland has for 41 years been the state’s peak body for advancing and promoting volunteering. It represents over 300 member volunteer involving organisations and support thousands more through a wider network, encompassing hundreds of thousands of volunteers, who contribute their time, money, and skills to the benefit of all Queenslanders.
reception@volunteeringqld.org.au 07 3002 7600
Visit website (opens in new tab)
(opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab) (opens in new tab)

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Templates

Innovative student engagement: a perspective

Resource exploring how organisations can effectively engage students in volunteering through evidence based criteria and approaches.
1 minute read
Volunteering Queensland
Youth or Student
Resources

Foundations of Volunteer Management: Maintain Work Health and Safety

This unit builds WHS knowledge and skills, covering hazard identification, risk control, policies, and consultation. Aligned with HLTWHS003, it supports safe, compliant workplaces through practical safety strategies and effective communication.
2 minute read
The Knowledge Base, Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, National Volunteer Management Activity Project
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
GoodCompany
Tech

GoodCompany

GoodCompany is a Workplace Giving Platform based in Australia and NZ. It's designed to enable companies and their people to come together to donate, volunteer, fundraise, and match donations for the charities closest to their hearts.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Resource management Social media Event management Donations
INVOLVE
Tech

INVOLVE

Volunteer management a headache? INVOLVE simplifies everything! Automate tasks, gain instant insights, schedule visually, track hours effortlessly, and collaborate seamlessly. Built in Australia, your data's safe. Focus on your purpose, not admin.
Volunteer database Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Event management
scheduled

October Volunteer Leadership Network meeting 2026

Volunteering is strongest when it is understood, valued and supported across an organisation, not just by volunteer leaders. Hear how one organisation built awareness, gained support and created shared ownership of volunteering. Explore practical ideas.
Volunteering Queensland
–
Free
scheduled

Panel Discussion: AI for Volunteer Leaders

Explore how Artificial Intelligence can support and enhance your role as a volunteer leader.
The Centre for Volunteering
–
Free
scheduled

Becoming an Inclusive Volunteer Involving Organisation

This free inclusion workshop explores how to build inclusive volunteering opportunities for people of all abilities and backgrounds. Learn to identify and reduce barriers, support young people, and create inclusive teams and workplaces.
The Centre for Volunteering
–
Free